Dont Send Duck to Eagle School

I think finally there is an answer to the perennial question why there is no good service enough (another Jack Neo's Movie I suggest) here.

In a smallwordly world of Singapore, not many well fitted service people want to serve. I dont know why that is the case except that many feel they are not being paid well.

I think generally the state of service has to do with the "people culture". You cant train anyone with no interest in being nice to strangers. How many a times have we met with people who stand there waiting for you to pass the door. So they wont have to open it. Not that they are bad. I think these people are just not able to engage others. They are so introspective that they forgot they should do unto others what they want others to do for them. Who wouldnt like to open for others if they like others to open for them? Most people are made for good. I think it is about time we be more engaging and even confronting.

Here is a link to a wonderful movie (before Jack makes the real one). Click here to watch a very good presentation : http://www.eagleschoolmovie.com/

The lesson is: Dont hire disengaging people to be in a service job. You cannot train attitude. You can only hire attitude.

That said, this spells doom for us. If so many doesnt behave well towards others, like smiling or opening doors, no wonder there are so few Singaporean service staff.

Goodbye Culture.